Catholic Charities of Onondaga County

Medicaid Service Coordinator

2 months ago
# of Openings
Community and Social Services


Catholic Charities of Onondaga County is a human services agency, dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice.  Catholic Charities believes that all people have infinite value and are worthy of dignity and respect, and above all, is committed to creating hope and transforming lives. 


This position is Mon. - Fri., 35 hours per week at the Hawley Youth Organization.


The Medicaid Service Coordinator (MSC) provides person centered case management services to individuals with developmental disabilities designed to empower individuals to lead self-directed lives, and participate fully in their community.   


Essential Functions/Responsibilities:


  1. Maintain contact with program participants as necessary.
  2. Maintain documentation of all services contemporaneously.
  3. Coordinate services and develop plans using a culturally competent, respectful, person-centered, family-driven model.
  4. Connect the individual and family with appropriate services to meet needs and identified Valued Outcomes.
  5. Assist the individual in maintaining benefits and entitlements.
  6. Maintain the MSC record in accordance with CCOC and licensing agency requirements.
  7. Report known or suspected incidents and allegations of abuse/neglect to the MSC Program Manager.
  8. Follow all appropriate agency policy and procedures.
  9. Share in “on call” rotation as needed.
  10. Adhere to the philosophy of Catholic Charities and practice behaviors consistent with the National Alliance for Direct support Professionals (NADSP) Core Competencies, which include: Putting Individuals First; Building and Maintaining Positive Relationships; Demonstrating Professionalism; Supporting Good Health; Safety; Supporting the individual to live in the home of their choice, and being active and productive in their community.



Education and/or Experience Required at Entry:

BS/BA in health/human services & 1yr experience in DD required. Previous case management experience & knowledge of OPWDD regulations preferred.  Previous MSC experience preferred.



Valid N.Y.S. Driver’s License, registered and insured vehicle, N.Y.S. Child Abuse Registry clearance, OPWDD fingerprinting and background clearance.


Skills/Abilities:  Excellent oral and written communicaiton skills.  Proficiency with Microsoft WORD.


Must have reliable transportation.



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