Creating Hope. Transforming Lives
Catholic Charities of the Roman Catholic Diocese of Syracuse is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice. Catholic Charities of Onondaga County helps people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.
The Compliance Manager will carry out activities outlined within the compliance plan including employee training, exclusion screening, auditing, assessments, surveys and investigations. Create and maintain systems to monitor and track compliance and quality improvement activities. Coordinate and set up trainings and meetings. Develop employee training and communication materials that promote compliance and quality improvement standards. Screen employees, vendors, board members and contractors to ensure they have not been excluded from participating in government funded programs and prepare monthly reports. Conduct routine program audits of case records, billing and physical plants, prepare final reports and follow-up with programs to ensure corrective action has been implemented. Identify areas of risk, communicate concerns to appropriate management personnel and work with staff to develop solutions that meet the applicable standards and improve the quality of service. Provide staff with guidance, resources and best practice models. Develop, implement and monitor client satisfaction and other surveys, and conduct interviews. Compile and analyze survey and interview results and prepare final reports. Monitor and promptly investigate compliance issues and general incidents in a confidential manner. Document investigations, identify recommendations and prepare final reports. Act as a mandated reporter and respond to client grievances. Transcribe meeting minutes, compliance hotline calls and interviews. In the absence of the director, facilitate corporate compliance committee and incident review meetings and represent both Agencies at the Diocesan Corporate Compliance meetings. Communicate with appropriate staff in a timely manner pertinent information from the meetings. Maintain up to date knowledge and understanding of not for profit and all program governance requirements / guidelines, compliance reporting and responsibilities and related legal requirements from federal and state governments. Serve as a resource and provide resources to program and administrative staff regarding compliance standards.
This is a Full Time position, Monday - Friday, 8:30am to 4:30pm.
Bachelor’s Degree in social work, human services or related field with three (3) to five (5) years relevant experience or an equivalent combination of education and relevant experience required. Nonprofit program and/or administrative experience preferred. Valid N.Y.S. Driver’s License, N.Y.S. Child Abuse Registry clearance.
Catholic Charities of Onondaga County is an Equal Opportunity Employer