Catholic Charities of Onondaga County

  • Case Manager-Full Time-Refugee Resettlement

    Job Locations US-NY-Syracuse
    Posted Date 5 days ago(5/14/2019 10:35 AM)
    # of Openings
    Refugee Services
  • Overview

    Thrive and Change Lives


    At Catholic Charities over 70% of our managers were promoted from within!


    We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!


    Flexible Work Schedules

    Remitted Tuition

    Professional Development

    Competitive Pay and Work Life Benefits

    Professional Supervision and Coaching

    Recognition and Appreciation Programs

    Opportunities for Growth and Promotion


    The Case Manager will work as a team member with the other Resettlement Case Managers to meet the overall needs of refugees with significant mental health or medical vulnerabilities. Ensure linkage of vulnerable refugees to appropriate medical or mental health clinicians, following the guidelines and timelines of IOM/PRM when identified before arrival. Ensure that vulnerable refugees consistently attend medical and mental health appointments. Arrange transportation as necessary. Provide supportive counseling and guidance as needed to help refugees acclimate and integrate into the community. Provide crisis intervention supports as needed. Link refugees to additional support services as needs are identified. Assist with maintaining housing, public benefits, employment if appropriate, educational programs, and other resources that will facilitate the refugees full integration into the Syracuse community. Facilitate a weekly support group for refugees, ensuring enrollment of a minimum of 15 participants. Maintain a caseload of at least 15 intensive case management clients. Maintain timely case notes, service plan reviews, assessments, and enrollments as outlined by USCCB/MRS. Maintain positive working relationships with medical and mental health providers in the community.  Develop new partnerships as needed. Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.


    Bachelor’s degree in Social Work, Psychology or human services related and two (2) years experience working with youth, individuals who speak English as a second language, refugees, and individuals of diverse backgrounds. Valid N.Y.S. Drivers License, N.Y.S. Child Abuse Registry clearance.


    Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.


    Catholic Charities of Onondaga County is an Equal Opportunity Employer


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