Catholic Charities of Onondaga County

  • IT Technician-Full Time-Information Technology

    Job Locations US-NY-Syracuse
    Posted Date 4 weeks ago(7/26/2019 2:54 PM)
    ID
    2019-3151
    # of Openings
    1
  • Overview

    Thrive and Change Lives

     

    At Catholic Charities over 70% of our managers were promoted from within!

     

    We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

     

    Flexible Work Schedules

    Remitted Tuition

    Professional Development

    Competitive Pay and Work Life Benefits

    Professional Supervision and Coaching

    Recognition and Appreciation Programs

    Opportunities for Growth and Promotion

    Responsibilities

    The IT Technician will provide one-on-one end-user problem resolution on site and over the phone for hardware/software problems. Perform question/problem diagnosis and guide users through step-by step solutions. Clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed. Report more complex end-user problems to IT Technician. Deliver, tag, set up, and assist in the configuration of end-user PC desktop hardware, software and peripherals. Diagnose and resolve end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems. Performs minor desktop hardware repair for PC computer equipment and peripherals. Helps install local area network cabling systems and equipment.

    Qualifications

    Associates degree, A+ certification or Certificate from a two year accredited computer technical program with a minimum of three (3) years relevant experience in desktop, printer and copier installation and troubleshooting; Network cabling; Routers and wireless networking VPN ; Remote administration of Local Area Network LAN/WAN installation, support and maintenance. Software/Hardware installation; Network protocols in a Windows Server 2003/2008 environment. Valid N.Y.S. Driver’s License, registered and insured vehicle.

     

    Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

     

    Catholic Charities of Onondaga County is an Equal Opportunity Employer

     

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