Catholic Charities of Onondaga County

Refugee Support Group Facilitator/Immigration Legal Services Assistant - $18.00/hour

Job Locations US-NY-Syracuse
Posted Date 3 weeks ago(1/5/2022 1:18 PM)
# of Openings
Refugee Services


Thrive and Change Lives


At Catholic Charities over 70% of our managers were promoted from within!


We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion


Essential Functions/Responsibilities:

The Support Group Facilitator & Orientation/Self-Sufficiency Specialist will provide culturally appropriate, comprehensive support services and opportunities for refugees who are arriving in Syracuse, New York from various countries. Recruit participants for support groups organized by ethnicity, gender, and/or common experience. Work with participants to establish a consistent schedule of meetings which takes into account client needs. Facilitate support groups and build leadership for ongoing support group meetings. Order and ensure appropriate supplies and material for the groups' success. Create and administer pre/post assessments of support group participants to document benefits and evaluate strategies. Provide hours for individual meetings with support group participants as needed.


Interview clients to ascertain immigration legal needs. Under the direction of a DOJ Accredited Representative, prepare applications for Humanitarian Parole, Permanent Residency, Affidavits of Relationship, Family Reunification Petitions, and Asylum applications. Track application and maintain files for each individual served. Refer clients with cases beyond the agency's scope of services to Immigration Legal Attorneys. Attend legal trainings with the goal of applying for DOJ accreditation.


Education and/or Experience Required at Entry: High school degree and some college preferred. At least 3 years of experience leading groups and working with refugee populations. Other skills and experience will be considered. Preference will be given to Dari/Farsi/Pashto speakers.


Licenses/Certificate/Clearances: Valid N.Y.S. Drivers License, N.Y.S. Child Abuse Registry clearance.

Skills/Abilities: Customer service and engagement skills. Proficient oral and written communication skills. Knowledge of community resources.


Working Conditions and Environment/Physical Demands: Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals. Manual dexterity sufficient to work with childre/adults in a challenging and active environment.


Required Trainings: VIRTUS, Corporate Compliance, Defensive Driving, Mandated Reporting.


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