Catholic Charities of Onondaga County

Care Manager (Full-Time) Adult Health Home $23.50/hour

Job Locations US-NY-Syracuse
Posted Date 3 weeks ago(1/9/2023 3:26 PM)
# of Openings
Community and Social Services


Thrive and Change Lives


At Catholic Charities over 70% of our managers were promoted from within!


We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!


Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion


The Care Manager will:

  • In person contact with clients is a core component of Adult Health Home Case Management. Care managers are required to develop a relationship and actively engage individuals, evaluate their environment, and provide outreach efforts necessary to support the population.
  • Provide comprehensive assessment and reassessment of clients as needed inclusive of medical, behavioral, rehabilitation, social service, long term care needs and home and community based services.
  • Identify eligible clients by working with case workers in the agency and community. Educate providers on eligibility criteria and work with lead health home to determine eligibility.
  • Complete and/or revise as needed patient centered plan of care.
  • Prepare client crisis intervention plan and participate in its execution as needed.
  • Ensure the delivery of all aspects of care coordination including work with service providers and health plans to provide necessary care for clients.
  • Advocate for services and assist with scheduling of medical services, monitor and support attendance at these services.
  • Ensure the provisions of comprehensive transitional care including follow up with hospitals, ER, residential rehabilitation, following admissions and discharges to outpatient providers.
  • Provide patient and family support by including family members in client’s plan of care when appropriate and serving as a resource to client and family regarding patient and community programs.
  • Refer clients and family members as needed to appropriate community supporters and help connect to those services.
  • Complete all required documentation in timely and through manner as identified by the Department of Health.
  • Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.


Education and/or Experience Required at Entry: Bachelor’s Degree in Nursing or Human Services related field required with 3 years of experience working with vulnerable adults or an equivalent combination of experience and education. Demonstrated ability to work with people of diverse backgrounds.


Skills/Abilities: Basic computer skills, creative problem solving, negotiation skills, ability to navigate and utilize multiple Electronic Medical Records (EMRs).


Licenses/Certification/Clearances: Valid N.Y.S. Driver’s License, N.Y.S. Child Abuse Registry clearance.


Working Conditions and Environment/Physical Demands: Mobility sufficient to drive to and participate in meetings at client's homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals.


Required Trainings: VIRTUS, Corporate Compliance, Defensive Driving, Mandated Reporting.


Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.


Catholic Charities of Onondaga County is an Equal Opportunity Employer


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